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Hanwha Vision Global Support System Integration Announcement
To enhance the globalization and efficiency of our technical support operations, we have launched a new technical support system effective January 5, 2026.
Please submit all new requests through the new system
(Hanwha Vision Support Portal)
.
If you already have an existing account, you will need to set a new password to access the system.
Visit Hanwha Vision America
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Tech Support Portal
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Support Tools
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Support Tools
Repair / Advanced Replacement
Warranty Check
Wisenet Device Manager
Accessory Mount Selector
Wisenet WAVE System Calculator
Wisenet Tools
Additional Links
Cybersecurity
Installation Simulator
Technology Partners
Learning Center
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Hanwha Vision Tech Support Portal
Video Recoders
NVR
4 Channels
XRN-420S
XRN-420S
4CH NVR
Up to 4CH, 8MP camera supported
H.265, H.264, MJPEG codec
AI Search: Object Attribute (When integrated with Wisenet AI Camera)
50Mbps network camera recording
Plug & Play with 4 PoE ports (LAN, 10/100), 1 WAN (1Gbps)
1 HDD (Max. 6TB)
HDMI / VGA local monitor output
ARB supported
P2P service (QR code connect) support for easy mobile app connection
XRN-420S