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Hanwha Vision Global Support System Integration Announcement
To enhance the globalization and efficiency of our technical support operations, we have launched a new technical support system effective January 5, 2026.
Please submit all new requests through the new system
(Hanwha Vision Support Portal)
.
If you already have an existing account, you will need to set a new password to access the system.
Visit Hanwha Vision America
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Tech Support Portal
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Support Tools
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Support Tools
Repair / Advanced Replacement
Warranty Check
Wisenet Device Manager
Accessory Mount Selector
Wisenet WAVE System Calculator
Wisenet Tools
Additional Links
Cybersecurity
Installation Simulator
Technology Partners
Learning Center
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Hanwha Vision Tech Support Portal
Video Recoders
NVR
16/32 Channels (or more)
QRN-1630S
QRN-1630S
16 CH PoE NVR
Up to 16 channels, 8 megapixel supported
H.265, H.264, MJPEG codec supported
128Mbps network camera recording
Plug & play by 16 PoE ports (POE Budget 130W)
Maximum 2 HDDs (up to 10Tb each) supported
HDMI/VGA local monitor
P2P service (QR code connect) support
Dual Stream recording option, 2 HDMI Outputs with local 4K display resolution (HDMI1: 3840×2160(30Hz), HDMI2: 1920×1080(60Hz)) – Automatic Recovery Back up (ARB) feature (A.K.A Edge recording retrieval). Four (4) Alarm In/ Two(2) Alarm out and Audio Output (RCA).
Easy connection using P2P service (QR code connect) with Wisenet Mobile APP (for Android and IOS) and the free of charge Wisenet Viewer.
NDAA & FCC Compliant Model.
QRN-1630S