X
Hanwha Vision Global Support System Integration Announcement
To enhance the globalization and efficiency of our technical support operations, we have launched a new technical support system effective January 5, 2026.
Please submit all new requests through the new system
(Hanwha Vision Support Portal)
.
If you already have an existing account, you will need to set a new password to access the system.
Visit Hanwha Vision America
external link icon
Tech Support Portal
Submit Request Icon
Submit a Request
Login Icon
Log in
close
Submit a Request
Log in
Support Tools
close menu
Support Tools
Repair / Advanced Replacement
Warranty Check
Wisenet Device Manager
Accessory Mount Selector
Wisenet WAVE System Calculator
Wisenet Tools
Additional Links
Cybersecurity
Installation Simulator
Technology Partners
Learning Center
loading spinner
Loading
loading spinner
Hanwha Vision Tech Support Portal
Video Recoders
DVR
8 Channels
HRX-835A
HRX-835A
8CH AHD, TVI, CVI, CVBS, IP Recorder
Wisenet HD+ Pentabrid DVR AHD (up to 8MP)
TVI (up to 8MP)
CVI (up to 5MP)
CVBS and IP (up to 8MP)
Max. Analog 8CH + NW 10CH up to 8MP, 8/8fps@8MP, 12/12fps@5MP recording (frame rate at higher resolutions will vary)
triple codec H.265/H.264/MJPEG
Recording Bandwidth Max. 80Mbps
Playback Bandwidth 32Mbps
8CH audio input/1CH audio output
8 alarm input and 4 relay output
coaxial control
HDMI/VGA video output
1 X spot monitor output
QR code
Up to 4 SATA HDDs (6TB/HDD)
HRX-835A