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Hanwha Vision Global Support System Integration Announcement
To enhance the globalization and efficiency of our technical support operations, we have launched a new technical support system effective January 5, 2026.
Please submit all new requests through the new system
(Hanwha Vision Support Portal)
.
If you already have an existing account, you will need to set a new password to access the system.
Visit Hanwha Vision America
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Tech Support Portal
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Support Tools
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Support Tools
Repair / Advanced Replacement
Warranty Check
Wisenet Device Manager
Accessory Mount Selector
Wisenet WAVE System Calculator
Wisenet Tools
Additional Links
Cybersecurity
Installation Simulator
Technology Partners
Learning Center
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Hanwha Vision Tech Support Portal
Cameras
Network Cameras
DOME
PNV-A9082RZ
PNV-A9082RZ
8MP IR Outdoor Vandal Dome AI, PTRZ Camera
Powered by WN9, Network AI IR Outdoor Vandal Dome Camera
8MP Max Resolution 3840×2160 @ 30FPS
0.03Lux@F1.5 (Color), 0Lux (B/W IR LED On)
5.9~13.3mm (2.25x)
FoV H:109°~49°
Motorized Varifocal Lens, Remote lens adjustment (PTRZ)
Hard-coated dome bubble
H.265/H.264/MJPEG Codec
IR Viewable Length 30m (98.43ft)
AI-Based WiseStream
WiseNR Ⅱ (using AI engine)
Day & Night (ICR)
extremeWDR (120dB)
DIS with Built-In Gyro Sensor
Handover
Dynamic Privacy Mask
AI Engine Based Analytics
Motion & Object Detection
Line Crossing
IVA Area
Slip & Fall
Sound Classification
Object Detection
Person
Face
Vehicle
License Plate
Object Attributes
Person (Gender, Top/Bottom Clothing Color, Bag)
Face (Age, Gender, Mask, Glasses)
Vehicle (Type, Color)
BestShot
Analytics Events
Defocus
Motion
Tampering
Fog
Audio & Shock Detection
AI Based Business Intelligence
People/Vehicle/Crowd Counting
Queue Management
Heatmap
IP66/IP67, IK10, NEMA 4X, NEMA-TS 2 (2.2.7.2-8, 2.2.8, 2.2.9)
Operating Temp: -50°C~+55°C (-58°F~+131°F)
Secure element with FIPS 140-3 level3
Built-In MicroSD Card Slot (1TBx2)
Power: PoE+
Metal shielded RJ-45
TAA compliant model available: PNV-A9082RZ/KDO
PNV-A9082RZ