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Hanwha Vision Global Support System Integration Announcement
To enhance the globalization and efficiency of our technical support operations, we have launched a new technical support system effective January 5, 2026.
Please submit all new requests through the new system
(Hanwha Vision Support Portal)
.
If you already have an existing account, you will need to set a new password to access the system.
Visit Hanwha Vision America
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Tech Support Portal
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Support Tools
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Support Tools
Repair / Advanced Replacement
Warranty Check
Wisenet Device Manager
Accessory Mount Selector
Wisenet WAVE System Calculator
Wisenet Tools
Additional Links
Cybersecurity
Installation Simulator
Technology Partners
Learning Center
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Hanwha Vision Tech Support Portal
Cameras
Network Cameras
DOME
PND-A9082RV
PND-A9082RV
8MP IR Indoor Vandal Dome AI Camera
Powered by WN9, Network AI IR Indoor Dome Camera
8MP Max Resolution 3840×2160 @ 30FPS
0.03Lux@F1.5 (Color), 0Lux (B/W IR LED On)
5.9~13.3mm (2.25x)
FoV H:109°~49°
Motorized Varifocal Lens
Hard-coated dome bubble
H.265/H.264/MJPEG Codec
IR Viewable Length 60m (196.85ft)
USB Port for Easy Installation
Selectable microphone input (mic in/line in/built-in 3mics)
AI-Based WiseStream
WiseNR Ⅱ (using AI engine)
Day & Night (ICR)
extremeWDR (120dB)
DIS with Built-In Gyro Sensor
Handover
Dynamic Privacy Mask
AI Engine Based Analytics
Motion & Object Detection
Line Crossing
IVA Area
Slip & Fall
Sound Classification
Object Detection
Person
Face
Vehicle
License Plate
Object Attributes
Person (Gender, Top/Bottom Clothing Color, Bag)
Face (Age, Gender, Mask, Glasses)
Vehicle (Type, Color)
BestShot
Analytics Events
Defocus
Motion
Tampering
Fog
Audio & Shock Detection
AI Based Business Intelligence
People/Vehicle/Crowd Counting
Queue Management
Heatmap
IP52, IK10
Operating Temp: -25°C~+50°C (-13°F~+122°F)
Secure element with FIPS 140-3 level3
Built-In MicroSD Card Slot (1TBx2)
Power: PoE+/12VDC
Metal shielded RJ-45
PND-A9082RV