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Hanwha Vision Global Support System Integration Announcement
To enhance the globalization and efficiency of our technical support operations, we have launched a new technical support system effective January 5, 2026.
Please submit all new requests through the new system
(Hanwha Vision Support Portal)
.
If you already have an existing account, you will need to set a new password to access the system.
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Tech Support Portal
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Support Tools
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Support Tools
Repair / Advanced Replacement
Warranty Check
Wisenet Device Manager
Accessory Mount Selector
Wisenet WAVE System Calculator
Wisenet Tools
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Cybersecurity
Installation Simulator
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Hanwha Vision Tech Support Portal
Cameras
Network Cameras
DOME
XND-C6083RV
XND-C6083RV
2MP AI IR Indoor Vandal Dome Camera
2MP resolution
2.8~12mm (4.3x) motorized varifocal
Color: 0.011 Lux (F1.4, 1/30sec, 30IRE), 0 Lux (IR LED on)
Maximum 60 fps@2MP (H.265/H.264)
WiseIR: IR viewable length 40m (131.23 ft)
Day & Night (ICR), extremeWDR (150 dB)
DIS with built-in Gyro sensor
Hard-coated dome bubble
Analytics events based on AI engine (NPU) : Object detection (Person/Face/Vehicle – car, truck, bus, bicycle, motorcycle/License plate)
IVA (Virtual line/Area, Enter/Exit, Loitering, Direction, Intrusion)
Analytics events : Defocus detection, Motion detection, Tampering, Fog detection
Audio detection, Sound classification, Shock detection, Appear/Disappear
IP52, IK08
TAA compliant model available: XND-C6083RV/KEX
XND-C6083RV