As of January 1st, 2026, Hanwha Vision will globalize our support system. Refer to Global Support System Transition and Changes for more details.
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Applies to: AIA-C01FAC, AIA-C01TRF Issue Summary When the Camera Time is prior to the License Issuance time, the license cannot be activated. A New Camera + New AI Pack (AIA-C01FAC, AIA-C01TRF) License Activation Error occurs. The following message displays: This License is invalid. Double-check that the license you typed is correct. Resolution To activate the license, adjust the camera time to the current time and try the License Activation. To adjust the camera time: Select Basic menu. Select Date & Time > System Time Setup. Set to the current time. Click Apply. ...
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