How to access de-warped/panoramic camera option in Wisenet Viewer

XRN Dome Camera is Emitting White Noise

Applies to: XRN dome cameras Issue Summary The XRN dome camera’s audio feed plays white noise. Resolution To correct this issue: Power down the camera. Remove the dome cover. Locate the microphone in the base (not in the cover). Connect the microphone into the microphone connection port. Reattach the come cover. Power the camera back on. Once the microphone is connected, the white noise should stop and normal audio restored. NOTE: The highlighted parts are the microphone and microphone connection. ...

HALO: How to Send Generic Event Messages to WAVE

HALO: How to Configure HALO Smart Sensor in WAVE

Applies to: HALO Smart Sensors Summary This article provides instructions for configuring a HALO Smart Sensor in WAVE. Configuring a HALO Smart Sensor in WAVE To configure a HALO Smart Sensor in WAVE:  Log in to WAVE Client. In the navigation tree on the left, right-click the HALO Smart Sensor, then click Camera Settings. Click the Edit () icon.  Change the name to one that best identifies the device and its location (e.g., HALO Smart Sensor). Click OK. From the navigation tree on the left, drag the device into the Viewing panel to see the live, real-time output from the HALO Smart Sensor. ...

HALO: How to Add a HALO Smart Sensor to WAVE

False alarms triggered by temperature change detection of thermal imaging cameras

Applies to: TNM-C4945TD Issue Summary To monitor fires at electric vehicle charging stations, a thermal imaging camera is used to detect a rapid temperature change and to trigger an alarm. The camera is primarily intended to monitor rapid temperature changes around the charger and the vehicle's charging terminal. However, the alarms sometimes go off frequently even when the temperature on the screen did not reach the set value. This happens because the sun reflects off objects (hood of the car, A-pillar, windshield, etc.) during the day, causing a momentary temperature rise. By setting the ROI area to the entire screen, alarms were triggered even for temperature rises in areas unrelated to the monitoring area. Resolution In environments where outdoor light reflection occurs, segment the ROI area to minimize false alarm generation.  For example: Change the settings to divide the ROI area into zones 1, 2, and 3 to monitor only the areas actually requiring surveillance....