SalesHub: How do I purchase licenses in SalesHub?

Summary

Hanwha Vision SalesHub is a website that STEP Partners use to purchase and manage software licenses for the following products:  

• OnCloud
• OnCAFE
• HealthPro
• SightMind
• AI Packs

This article describes the steps to purchase licenses via SalesHub.

Prerequisites

To purchase licenses via SalesHub: 

• You must be a registered Hanwha Vision STEP Partner and have a login to the STEP Partner Portal.
• Your customer must be registered in the system.
• A valid credit or prepaid card, a personal or business account with withdrawals.

Getting Started with SalesHub

When you access SalesHub for the first time without any registered end users, a welcome screen appears to guide you through the initial setup process.

1. Select Add end user to add the company or individual customer who will receive and use the licenses. This step must be completed before placing orders.
   

   NOTE: This option is only available for your initial customer registration. 
   For additional customers, use Registering end user. 

2. Select Place order to select products for your customers.
   
   
3. Add them to the cart, and complete checkout.
   
   
4. Click View guide to open this guide article.

Registering the First Customer in Getting Started

To add first customer in getting started with SalesHub:

1. Click Add end user.
   
   
2. Enter the essential information (Name, Email) for your customer.
   
   
3. Enter the business phone number. The phone number must be 10 digits (numbers only), and the first digit must be between 2-9.
   
   
   
   
4. Add billing and shipping addresses (optional). 
   
   
   
   The registration completion message appears.
   
   
   
   
5. Click OK.

Registering a Customer

Managing customer licenses in SalesHub requires that the customer information is registered in the tool. After the initial customer setup, you can register additional customers as needed. You must register the customer in the portal prior to ordering licenses. 

To register the customer: 

1. In SalesHub, click the Management tab at the top of the interface.
   
   
2. Click the End User tab.
   
   
   
   
3. Click Register End User.
   
   
   
   
4. Enter the customer information and click OK.
   
   

NOTE: An email may be sent to the customer as registered in SalesHub. 
Confirm you have the customer's consent to receive email about the licenses 
sent to this address.

Purchasing a License in SalesHub

To purchase a license in SalesHub: 

1. Click Purchase at the top of the interface.
   
   
   
   
2. Click the Product group (OnCloud, HealthPro, SightMind, OnCAFE, or Device AI pack) to purchase.
   
   
   
   
3. Click Add to add your desired product to your cart and select the quantity.
   
   
4. Enter a reference for your order (optional field).
   
   
5. Select your customer (End user) for whom the order is being purchased (required field).
   
   
6. Enter the email addresses of up to 5 additional recipients who will receive the license key email (optional field).
   
   
   
   
7. Click Pay.
   
   
   
   
8. On the order summary screen, read Order Confirmation.
   
   
9. Click the checkbox to agree to with the purchase. 
   
   
   
   
10. Enter your card details to proceed to checkout. NOTE: If you want to make an ACH transaction, select a US bank account and enter your account details.
    
    
    
    
    
    
11. Your payment or transaction is now complete; please click Home. 
    
    
12. You will receive an order confirmation email. 
    
    
13. Check your email to confirm receipt of your license key.
    
    
    

    NOTES: The order confirmation email is only sent to you if you are a dealer 
    or system installer. The license key email is only sent to you, the dealer 
    (or system installer), and the email address listed as an additional recipient.
    License key email is sent directly from SalesHub.