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Learning CenterApplies to: OnCloud
Summary
This article provides the network and firewall requirements to connect your Hanwha cameras to OnCloud.
Network Requirements
Camera Bandwidth
Your network must be able to handle the upstream and downstream traffic for your cameras.
NOTE: Cloud-connected cameras impact both local and wide-area networks.
A stream from a camera uses upload bandwidth but a client that requests
a stream uses download bandwidth. Consider this when deciding on your
upload and download speeds with your ISP.
You can also reduce how much bandwidth your cameras use. See OnCloud: How do I manage camera bandwidth?
IP Addresses
As with any network device, you must assign cameras an IPv4 address to communicate on the local network, either manually or through DHCP.
Time
You must enable Network Time Protocol for your network.
NOTE: For a video system, time must be precise. Network Time Protocol
syncs cameras to a common, trusted, reliable source.
Power
If you use Power over Ethernet (PoE) for your cameras, the network must supply enough power.
NOTE: You can power Hanwha cameras and the CGA-1610 gateway using PoE.
This means that you need to provide power using the network switch or
a PoE injector. For specifics on power requirements, check each
camera’s datasheet.
Keep in mind that PoE switches have both per-port and total power
limitations. It is common for a PoE switch to be limited to
(number of ports) x (max power per port). Exceeding this capacity
can cause unpredictable results.
Firewall
Required open port: 443
The network must support these protocols:
-
- HTTPS
- MQTT
- WEBRTC
- RTP and SRTP
- DTLS
- RTSP
Domain and application requirements:
|
Wildcard Domain
|
Use Case
|
Subdomains
|
Protocol
|
Application
|
|---|---|---|---|---|
| *.hanwhavision.cloud | OnCloud Application | oncloud.hanwhavision.cloud | TCP/TLS/443 | HTTPS |
| Portal Application | platform.hanwhavision.cloud | TCP/TLS/443 | HTTPS | |
| *.hanwhavision.cloud | Front-end | api.platform.hanwhavision.cloud | TCP/TLS/443 | HTTPS |
| Device | deviceapi.platform.hanwhavision.cloud | TCP/TLS/443 | HTTPS | |
| User Authentication | auth.platform.hanwhavision.cloud | TCP/TLS/443 | HTTPS | |
| Static Assets |
cdncvr.platform.hanwhavision.cloud static.platform.hanwhavision.cloud |
TCP/TLS/443 | HTTPS | |
| Firmware Updates | updates.platform.hanwhavision.cloud | TCP/TLS/443 | HTTPS | |
| Incident Management | incident.platform.hanwhavision.cloud | TCP/TLS/443 | HTTPS | |
| Clipper Service | clipper.platform.hanwhavision.cloud | |||
| Device Authentication | auth-deviceapi.platform.hanwhavision.cloud | TCP/TLS/443 | HTTPS | |
| *.hanwhavision.cloud | IOT Messaging - Portal, OnCloud |
messaging.platform.hanwhavision.cloud messaging-ext.platform.hanwhavision.cloud |
TCP/TLS/443 |
MQTTS WSS |
| IOT Messaging - SightMind, DMPro | messaging-hva.platform.hanwhavision.cloud | TCP/TLS/443 | MQTTS | |
| *.hanwhavision.cloud | OnCloud Playback | playback.oncloud.hanwhavision.cloud | TCP/TLS/443 | WSS |
| *.hanwhavision.cloud | STUN / TURN | link.platform.hanwhavision.cloud | TCP/443, TCP/33000, UDP/3478-3479 | ICE |
| *.hanwhavision.cloud | Cloud Recording | cdncvr.platform.hanwhavision.cloud | TCP/TLS/443 | RTSP / RTP |
| *.hanwhavision.cloud | TURN Negotiation | link.platform.hanwhavision.cloud | UDP/DTLS/49152-65535 | TURN |
| *.hanwhavision.cloud | STUN negotiation | link.platform.hanwhavision.cloud | UDP/DTLS/0-65535 | STUN |
| *.amplitude.com | UX Metrics | api2.amplitude.com | TCP/443 | HTTPS |
| maps.gstatic.com | Google Maps Assets | maps.gstatic.com | TCP/TLS/443 | HTTPS |
| fonts.gstatic.com | Application Font | fonts.gstatic.com | TCP/TLS/443 | HTTPS |
| maps.googleapis.com | Google Maps API | maps.googleapis.com | TCP/TLS/443 | HTTPS |
| *.hanwhavision.cloud | Privacy Policy and Terms of Service | policies.hanwhavision.cloud | TCP/TLS/443 | HTTPS |