HealthPro: How do I view audit logs?

Summary

This article provides the steps for viewing audit logs in HealthPro.

Viewing Camera Logs

To view logs related to users, devices, tasks, and health:

1. In Cloud Portal, navigate to HealthPro.
   
   
2. In the navigation panel on the left side of the screen, click the Logs icon.
   
   
   
   
3. In the Logs menu, navigate to Logs. The drop-down list features the following options:
   
   
   • User logs - View user logs to monitor system activity, such as adding and removing users, changing roles, and enabling or disabling auto software update.
     
     
   • Device logs - View activities on your organization’s devices including updating (software), rebooting, licensing, claiming, and unclaiming.
     
     
   • Task logs - View the task status, such as which task is assigned to whom and whether they have been executed. If a given device has repeated issues, it still only appears as a single task.
     
     
   • Health logs - View health-related events, including all instances a given device goes offline.

Since Health logs record every instance of an issue, combined with filtering and sorting, it can be a powerful tool to analyze certain behavior. In the example below, a HealthPro Bridge is frequently failing and restarting.