Applies to: XNO-C6083R
Issue Summary
Water ingress incidents can occur within the bullet cameras with improper installation. These leaks are usually caused by backBox bushing fastening failure or poor finishing (silicon application). Silicone sealant cannot meet the conditions for complete waterproofing due to temperature, cable movement, etc.
Resolution
When you install the camera outside of a building, waterproof it with waterproof butyl rubber tape so that water does not leak from the gap of the cable connected to the outside.
To waterproof the camera:
- Connect the power, I/O, and network cables.
- Wrap the black cable jacket (Area A) and the cable connection area with waterproof (butyl rubber) tape so that more than half of the butyl rubber tape is overlapped.
NOTE: If the cable jacket is not waterproofed properly, then it can directly cause
leakage. Make sure to protect the cable with a dense layer of taping. Waterproof butyl
tape is made of butyl rubber that can be stretched to twice its normal length.