OnCloud: How do I delete comments and files from an incident?

Applies to: OnCloud

Summary

When investigating an incident, you can add evidence in the form of comments or files. You may also want to delete unnecessary evidence from an incident.

Deleting Comments and Files in Evidence

To delete comments and files: 

1. Log in to Cloud Portal.
   
   
2. Navigate to  OnCloud.
   
   
3. Click Incidents in the top menu.
   
   
4. Use the Search box to find the appropriate incident, scroll the list to locate the incident, or filter by Contributors, Tags, or Incident Date. You can also filter by Status and by Locations and Areas.
   
   
   
   
5. Click on the incident to open.
   
   

6. Click Evidence.
   
   
   
   

7. In Evidence and Notes, select the comment or file to remove, then click the following, depending on comment or file type:
   
   

   Remove Clip

   Remove Comment

   Remove Image

   Remove Document

   Remove Video
   
   

   Here, a comment is being removed.
   
   
   
   

8. Click Remove.
   
   
   
   The comment is deleted.