HealthPro: How to set the date and time for devices connected to HealthPro

Applies to: HealthPro

Summary

This article provides instructions on how to set the date and time for devices connected to HealthPro. This feature is only supported by Hanwha devices.

Setting the Date and Time

To set the date and time for devices connected to HealthPro:

1. Log in to Cloud Portal and click HealthPro.
    
2. Select Settings > Remote config > HANWHA > Date and Time.
    
3. Select the target device to change. 

4. Select the time zone to change. 

   NOTE: Due to data integrity issues, we recommend keeping 
   the current device settings and not changing the time zone 
   set on the target device.

   NOTE: If the time zone for the city you want to select is 
   not listed, select a neighboring city with the same UTC offset.
   If the city you selected does not exist on the camera, 
   the command will fail.
   
   The UTC offset of some cities may differ slightly from 
   the offset used by the target device. For example, Caracas 
   has an offset of -04:00, but the target device's database 
   uses -04:30, so the resulting offset is inevitably set to 
   -04:30.

5. Set the date and time to apply to your device. 

   NOTE: You can enter an NTP server address for automatic 
   synchronization. If you want to delete an NTP address that 
   is already entered into the device, simply activate the input 
   field and leave it blank.

6. Click Apply.