How do I get custom Subdomains for my resellers?

Applies to Models: Wisenet Sky

Summary

Hanwha Vision America offers our partners and resellers the opportunity to customize the subdomain and logos in our interface. The logo and subdomain will be present in all subaccount dashboards. This allows end-users to have a more personalized experience in accordance with our resellers' and partners' specific branding.

Branding is reserved for our partners and resellers. Please contact your sales representative if you would like branding added to your account.

This article describes how to obtain custom subdomains for resellers. 

Obtaining Custom Subdomains

1. Log in to the reseller master dashboard.
   
   
2. Click on your name in the top right corner.
   
   
3. Click Account Settings.
   
   
4. Fill out the fields in the Branding tab.

NOTE: Branding must be enabled by Hanwha Vision America. If branding is not checked, 
please contact Hanwha directly or your sales rep to enable it.

Branding Tab Fields

• Company Name: Enter your company's name.
  • The name is displayed on the master dashboard systems summary.

• Support Email: Provide an email that end-users can contact the reseller for support.
• Support Phone: Provide a phone number that the end-users can contact the reseller for support.
• Subdomain: Provide a word for the subdomain excluding special characters and spaces.

NOTE: The subdomain should be descriptive, easy to remember, and easy for people to 
type into their browser. For example, "mydomain.WisenetSky.com." The subdomain will 
be unavailable if it is already in use or the same name has been saved for internal 
use (billing, admin, login, www, ETC).

• Small Logo: Upload a logo to be displayed in the top left corner of the customer's dashboard.

NOTE: Images must be in PNG format. You are able to preview the image before it is published.