How to Upgrade Allied Telesis switch firmware

Applies to Models: AT-IE series, HV-x950 series, HV-x530 series, HV-x540 series, HV-x250 series, and HV-GS980 series Allied Telesis switches

Summary

This article describes the process to update the firmware on an Allied Telesis switch through a Telnet session using CLI.

Getting Switch Firmware

To update the firmware:

1. Navigate to the Allied Telesis Support Portal https://alliedtelesis.my.site.com/Support/CustomerCommunityHome.
    

2. Enter your account information and click Submit.
   
   

   NOTE: If you do not already have an account, click on Sign-Up and fill out 
   the form and click Submit. You will receive an email from Allied Telesis 
   once the account has been set up.

   
   

3. Click Download Center.
   
   
4. Click on Software, and from the drop-down list, select Software Releases.
    
5. Search for the model number such as x530L.
    
6. Scroll through the list and click on the firmware by release date needed.
   
   
7. Click on the file that has the .rel extension.
   
   
8. Click Download File and save to a USB drive or SD Card depending on the switch model being upgraded or tftp server. 
    
9. Note the file name and size for the firmware.
   
   

Configuring the Firmware

To configure the firmware:

1. Connect a USB-to-serial console cable to the switch and computer.
    
2. Click Win + R and type Control Panel.
    
3. Click OK.
   
4. Click Device Manager.
   
   
5. Navigate to Ports (COM & LPT) and click on it to drop the menu down.
    
6. Locate the USB Serial Device that is connected to the computer, and note the COM number.
   
   
7. Open a Terminal tool such as PuTTY.
    
8. Select Serial as the connection type.
    
9. In the Serial line space, enter the Port Number and set the speed of the connection needed.
    
10. Click Open to start a remote terminal session.
    
    
11. When the terminal window opens, click Enter.
     
12. Enter the username manager and click Enter.
     
13. Enter the switch password and click Enter.
     
14. Type enable to enter Privileged Exec mode.
     
15. Type the command dir and click Enter to see the current files names installed on the switch. 
     

16. Locate the file ending in .rel. 
     

    NOTE: You will need the current firmware version file name for removal 
    later after the firmware is upgraded on the switch.

17. Type the command show file systems to see the available space in the flash memory to ensure there is enough space to load the new firmware.
     

    NOTE: You will need to have enough memory in the Free(b) for the 
    firmware to upgrade the switch.

    

18. Type the command copy tftp flash if using a tftp server or copy usb:<source-filename> flash if using a USB/SD card to upload the new firmware file.
     
19. Enter the command configure terminal to enter the Global Configuration mode.
     
20. Enter the command boot system <filepath-filename> to add the new firmware to the boot record. 
     
21. Enter the command exit to return to Privileged Exec mode.
     
22. Enter the command show boot to verify that the new firmware is ready.
     
23. Enter the command reboot to reboot the switch into the new firmware.
    
    
24. After the switch has finished rebooting and the login command is available repeat steps 6-10 to verify the new firmware version is what the switch is using.
     
25. Enter the command delete <filename> to remove the old firmware file.
     

26. Enter y to verify the old firmware to be deleted.
     

    NOTE: You will not be able to delete the boot firmware.

     

27. Enter the command exit to log out of the switch.