Warranty Check
Wisenet Device Manager
Accessory Mount Selector
Wisenet WAVE System Calculator
Wisenet Tools
Cybersecurity
Installation Simulator
Technology Partners
Learning CenterApplies to: OnCloud
Summary
This article provides instructions for adding a new account in OnCloud.
NOTE: You need to be an administrator to do this.
See OnCloud: How do I log in? to activate a new account.
Video
Below is a short video on adding and managing accounts in OnCloud.
Adding an Account
To add an account:
- Log in to Cloud Portal.
- Navigate to OnCloud.
-
Click the Building icon at the top right.
NOTE: If you do not see this icon, you do not have permission to view the dashboard. - In the Users section, click Manage.
- Click Add User.
- Enter the first name, last name, and email address. You can also add a phone number.
- Click Select Role and then one of the following options:
-
Administrator: Access to everything.
-
User: Access to video and limited permission to change settings.
-
Custom roles: Access depends on your organization.
For more info, see OnCloud: What are roles?
-
Administrator: Access to everything.
- If you select User or a custom role, there are two more options to confirm:
- By default, users cannot share video outside OnCloud. To change this, click the switch beside Can Share Video with External Recipients.
- By default, users can see all areas. Click Assign Locations & Areas. Uncheck areas if needed, then click back.
- By default, users cannot share video outside OnCloud. To change this, click the switch beside Can Share Video with External Recipients.
- Click Create User. This sends an invite with an activation code.
NOTE: You can see when someone activates their account. In the Status column, people
that have signed up have the word Active. Others have the text User not activated.