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Learning CenterApplies to: OnCloud
Summary
To customize what someone can do with their account, you can:
- Change the role
- Enable or disable external video sharing
- Add or remove access to locations and areas
- Deactivate the account
You must be an administrator to change these settings.
Changing Account Access
Open the settings for an account
- Log in to Cloud Portal.
- Navigate to OnCloud.
-
Click the Building icon at the top right.
NOTE: If you do not see this icon, you do not have permission to view the dashboard. - In the Users section, click Manage:
- Click an account in the list. This opens the settings for that account.
Change the role
You can give an account the default user and administrator roles or a custom role. For more info, see OnCloud: What are roles?
- Click the dropdown below the email address.
- Click User, Administrator, or a custom role in the list.
- Click Save Changes.
Enable or disable external video sharing
You can pick whether each account can share videos externally.
NOTE: If the account has the administrator role, this option is always enabled.
- Click the switch beside Can Share Video with External Recipients.
- Click Save Changes.
Add or remove access to locations and areas
You can pick which locations and areas an account can access.
NOTE: For accounts with the administrator role, this option is hidden because they can
see all areas.
- Click Assign Locations & Areas.
- Check or uncheck the checkboxes to add or remove locations.
- Click Back.
- Click Save Changes.
Deactivate an account
To temporarily stop all activity for an account, you can deactivate it.
- Click the switch beside Account Status.
- Click Deactivate This Account.
- Click Save Changes.
This keeps the account but removes all access and permissions. You can reactivate the account in the same way.
NOTE: You can only deactivate an account that is active. To remove permissions from an
account that is not activated, delete it.